Sinhala Voice & QA Experts

About this role

Mercor is hiring on behalf of a leading AI company for **Sinhala Voice & QA Experts**. You will place and evaluate Sinhala-language voice conversations to help build and quality-check AI-powered voice agents. This is a remote, hourly engagement open to candidates based in Sri Lanka, with an immediate start. ## Responsibilities - Make outbound calls in Sinhala following provided scenarios - QA those calls for accuracy, tone, clarity, and naturalness - QA other Sinhala conversations and flag linguistic or quality issues - Provide clear written feedback - Participate in check-ins as needed ## Requirements - Native or fluent Sinhala speaker - Based in Sri Lanka - Strong attention to detail - Clear written communication ## Nice to Have - Customer service experience - Data annotation / QA experience ## Engagement Details - Remote, hourly - Immediate start — onboarding as soon as possible - Short onboarding - Ongoing scenario testing and QA

Eligible applicant countries

This role accepts applicants from:

• LKA

Skills & domains

• ai-training
• rlhf
• sme
• annotation
• Language and Audio