Marketing Expert — Marketing Operations (AI Agent Environments)

About this role

## About the work We are building high-fidelity simulated work environments used to evaluate and improve AI agents on real marketing work. Each environment reproduces a marketing org's actual tool surface — email, storage, CRM, project management, social media management, web analytics, AEO/SEO, ads, CMS, product analytics and support — populated with realistic documents, dashboards, personas and deliberately planted problems. You will help design and pressure-test the Marketing Operations environments: the briefs, the artifacts, the judgment calls a strong practitioner would make, and the errors a weaker one would miss. ## What you will do - Design task briefs drawn from work you have actually done in marketing operations, including what the task is really testing — the planted issue and the decision a strong practitioner should reach - Specify the documents, dashboards, personas and tool states a realistic version of that task requires - Write or review the reference answer and the criteria that separate a strong response from a plausible-but-wrong one - Review AI agent attempts and judge them against your own standard Tasks span the capabilities we measure: diagnosing what happened from messy or conflicting data, prioritizing and making tradeoffs, planning and executing, QA and reconciliation, triage and escalation, research and evaluation, reporting, and orchestrating multi-step work across several tools. ## Marketing Operations scope Lead routing, workflow design, campaign operations, agency and process transitions, and orchestration across the marketing and sales stack. ## Who we are looking for - Hands-on practitioner experience in marketing operations — you have built the routing rules, the workflows and the reporting yourself - Fluent in a CRM such as Salesforce, a marketing automation platform, a project tracker such as Asana or Linear, and a support tool such as Zendesk or Intercom - Prior experience building AI training environments, RL environments or simulated case studies is strongly preferred - Rubric Academy or Rubric Bootcamp certification is strongly preferred - Clear written reasoning — much of the value is in explaining why a decision is right ## Screening Applicants complete a short multiple-choice knowledge screener specific to this sub-domain before review.

Skills & domains

• ai-training
• rlhf
• sme
• annotation
• Business Operations